1. What are cookies?

Cookies are small text files that uniquely identify your browser or device. The cookie file is stored on your browser. When you return to that website (or visit websites that use the same cookies) these websites recognize the cookies and your browsing device.

Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. Cookies can tell us, for example, whether you have visited our websites before.

2. Are there different types of cookies?

There are different types of cookies, including first party cookies (which are served directly by us to your computer or device) and third party cookies (which are served by a third party on our behalf). Third party cookies enable third party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Cookies can remain on your device for different periods of time. Some cookies are session cookies, meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are permanent cookies, meaning that they survive after your browser is closed. They can be used to recognise your computer when you open your browser and browse the Internet again.

3. What are cookies used for?

Cookies are used for different purposes.

  • Essential cookies are needed to provide you with the website and to use some of its features, such as access to secure areas. Without these cookies, we would not be able to provide you with the website and services that you have asked for.
  • Essential cookies are needed to provide you with the website and to use some of its features, such as access to secure areas. Without these cookies, we would not be able to provide you with the website and services that you have asked for.
  • Targeting cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed and, in some cases, selecting advertisements that are based on your interests.

4. What cookies do we use?

We use first party and third party cookies for several reasons. The specific types of first and third party cookies served through our websites and the purposes they perform are described in the table below. Please be aware that the cookies we use may depend on the features you are using and the device, browser or operating system you are using.

4.1 First party cookies (set by Smartmockups):

Cookie NamePurposeRetention PeriodClassuserDataSmartmockups cookie, where we record user data after the login, provides access to a secure area.30 daysEssentialinViewSmartmockups cookie where we record whether the element is in the user's viewport1 yearFunctionalitylanguagePreferenceSmartmockups cookie where we record user's language preference.30 daysFunctionality

4.2 Cookies set by Google Analytics:

Cookie NamePurposeRetention PeriodClass_gaUsed by Google Analytics to distinguish between different users.2 yearsPerformance_gidUsed by Google Analytics to distinguish between different users.1 dayPerformanceOTZUsed by Google Analytics to provide an aggregate analysis of website visitorsSessionPerformance_gatUsed by Google Analytics to read and filter requests from bots.1 minutePerformance

4.3 Cookies set by other third parties:

Cookie NamePurposeRetention PeriodClasshs-Beacon-*Used to store if a message has been shown.
Set by HelpScoutSessionFunctionalityPLAY_SESSIONWe use Helpscout to host our support documentation. This service uses cookies for tracking which documentation was viewed.
Set by Help Scout364 daysPerformanceOptanonConsentThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site.1 yearEssentialOptanonAlertBoxClosedThis cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.1 yearEssential

5. Cookie Settings:

Some of these cookies are essential and we cannot provide our service to you without them, but there are others that can be turned off. Please note that turning off certain cookies will disable some of the features available to you through our websites. We cannot guarantee that your experience on our websites will be as good as it could otherwise be.

5.1 Cookie preferences:

To change your cookie preferences, please click the button below.

Manage cookies

5.2 Browser settings:

You can also change your preferences by changing the settings in your browser. For more information on how to manage the most popular browsers, please see below:

If you want to change your settings at any time (for example, if you accept all cookies but later decide you do not want a certain type of cookie), you’ll need to use your browser settings to remove any third party cookies dropped on your previous visit.

5.3 Third party cookies:

In addition to managing cookies in your browser settings, you can also opt out of certain third party cookies. For example, we use Google Analytics to help us understand how users engage with our websites, compile reports and improve our services. The reports disclose website trends without identifying individual users. You can opt out of these cookies without affecting how you visit our websites.

For more information on Google Analytics, see here, and to opt out from being tracked by Google Analytics, see here.

6. Changes to this policy:

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we use cookies, we will take appropriate measures to notify you. We recommend that you check this page from time to time to inform yourself of any changes.

7. How to contact us:

If you have any questions, suggestions or concerns about our use of cookies or this cookies policy, please contact us at [email protected] or write to use at:

Smartmockups s.r.o

Palachova 1404/2, Liberec I-Staré Město, 46001,

Czech Republic